Effective date: 8 May 2026
Velocity Growth ("we", "our", "us") respects your privacy. This policy explains how we collect, use, and protect your information when you visit velocitygrowth.ae or engage with our services.
Information you provide: When you fill out a contact form, book a discovery call, or subscribe to our content, we may collect your name, email address, company name, phone number, and any details you share about your business.
Automatically collected information: We use analytics tools (such as Google Analytics) and cookies to collect standard usage data including pages visited, time on site, referring source, device type, and approximate location.
We use the information we collect to respond to your enquiries, provide our services, send relevant updates if you have opted in, and improve our website. We do not sell, rent, or trade your personal information to third parties.
Our website uses cookies to enhance your browsing experience and collect anonymised analytics data. You can control cookie preferences through your browser settings.
We use third-party tools for analytics (Google Analytics), form submissions (YouForm), and hosting (Webflow). These services may collect data in accordance with their own privacy policies. We also access marketing platform data on behalf of clients as described in the Client Marketing Platform Data section below.
When we deliver advertising and analytics services to our clients, we access data from marketing platforms including Meta (Facebook and Instagram), Google Ads, Google Analytics, TikTok Ads, and similar platforms. We access this data only when a client has explicitly authorised us through the platform's standard partner sharing or admin access mechanisms.
What we access: The categories of data we work with include campaign performance metrics, ad creative assets, audience definitions, conversion events, pixel and tag configurations, account settings, and similar marketing operations data. We do not access end-user personal information beyond what is already aggregated or reported by the platform itself.
Why we access it: We use this data to provide reporting, analysis, optimisation recommendations, and account management services to the client who authorised access. We do not use client platform data for any other purpose. We do not sell, license, or share it with third parties outside our service delivery.
Who has access internally: Only members of the Velocity team working on the client engagement can access the data. We follow standard professional confidentiality practices and require all team members to handle client data responsibly.
How long we keep it: We retain client platform data for the duration of our engagement with the client plus a reasonable handover period of up to 90 days after the engagement ends. Cached reports, exports, and analysis files are deleted on the same timeline.
Use of AI assistants: We use AI tools, currently including Anthropic Claude and OpenAI, to assist our team with analysis, summarisation, and report drafting. Client platform data sent to these tools is processed under their respective enterprise data agreements and is not used to train their models.
Internal use only: Our access to client platform data is used solely by the Velocity team to deliver services. We do not provide external users, clients' end-customers, or any third parties with direct access to platform APIs through our systems.
How to request deletion or raise a concern: Clients or their representatives can request deletion of any data we hold by writing to dashwithus@velocitygrowth.ae. We respond within 30 days and confirm completion of the deletion or explain any legal retention obligations that prevent it.
We take reasonable measures to protect your personal information. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure.
You have the right to request access to, correction of, or deletion of your personal data, and to opt out of marketing communications at any time. Contact us at dashwithus@velocitygrowth.ae.
We may update this policy from time to time. Any changes will be posted on this page.
Contact: dashwithus@velocitygrowth.ae