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<p style="font-family:'Nunito Sans',sans-serif;font-size:18px;line-height:1.6;color:#c8cdd3;margin:0 0 24px;max-width:700px;">Designed an events taxonomy covering 43 key events across 8 business lines for a UAE SuperApp, creating the measurement foundation for cross-vertical analytics and CRM targeting.</p>
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<div style="font-family:'Nunito Sans',sans-serif;font-size:18px;font-weight:600;color:#fff;line-height:1.3;">Key Events Defined</div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:14px;color:#94a3b8;line-height:1.3;">across 8 business lines</div>
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<p style="font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#9431ff;margin:0 0 8px;letter-spacing:0.04em;">The Challenge</p>
<h2 style="font-family:'Montserrat',sans-serif;font-size:40px;font-weight:700;color:#06054B;margin:0 0 32px;letter-spacing:-0.48px;line-height:46px;">What We Were Solving</h2>
<p style="font-family:Nunito Sans,sans-serif;font-size:18px;line-height:1.7;color:#06054B;margin:0 0 36px;">A UAE SuperApp operating across 8 business lines had no unified events taxonomy. Each vertical tracked behavior differently, making cross-vertical analysis and CRM targeting impossible.</p><div style="display:grid;grid-template-columns:1fr 1fr;gap:20px;"><div class="vg-challenge-card" style="background:#06054B;border-radius:12px;padding:28px;"><div style="width:36px;height:36px;border-radius:8px;background:rgba(148,49,255,0.2);display:flex;align-items:center;justify-content:center;margin-bottom:14px;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#c084fc" stroke-width="2"><polyline points="22 12 18 12 15 21 9 3 6 12 2 12"/></svg></div><p style="font-family:Montserrat,sans-serif;font-size:16px;font-weight:700;color:#fff;margin:0 0 12px;">No Unified Tracking</p><ul style="margin:0;padding:0 0 0 18px;font-family:Nunito Sans,sans-serif;font-size:16px;line-height:1.8;color:#c8cdd3;"><li>8 business lines with inconsistent event definitions</li><li>Cross-vertical user behavior invisible</li><li>CRM could not target based on multi-vertical activity</li></ul></div><div class="vg-challenge-card" style="background:#06054B;border-radius:12px;padding:28px;"><div style="width:36px;height:36px;border-radius:8px;background:rgba(148,49,255,0.2);display:flex;align-items:center;justify-content:center;margin-bottom:14px;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#c084fc" stroke-width="2"><path d="M12 20V10"/><path d="M18 20V4"/><path d="M6 20v-4"/></svg></div><p style="font-family:Montserrat,sans-serif;font-size:16px;font-weight:700;color:#fff;margin:0 0 12px;">No Measurement Foundation</p><ul style="margin:0;padding:0 0 0 18px;font-family:Nunito Sans,sans-serif;font-size:16px;line-height:1.8;color:#c8cdd3;"><li>Analytics team answering questions from fragmented data</li><li>No standardized event naming or properties</li><li>Attribution across verticals unreliable</li></ul></div></div>
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<p style="font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#9431ff;margin:0 0 8px;letter-spacing:0.04em;">The Approach</p>
<h2 style="font-family:'Montserrat',sans-serif;font-size:40px;font-weight:700;color:#06054B;margin:0 0 32px;letter-spacing:-0.48px;line-height:46px;">How We Thought About It</h2>
<p style="font-family:Nunito Sans,sans-serif;font-size:18px;line-height:1.7;color:#06054B;margin:0 0 36px;">Design a single events taxonomy that spans all 8 business lines with consistent naming, properties, and downstream use cases.</p><div style="position:relative;padding-left:48px;"><div style="position:absolute;left:19px;top:40px;bottom:40px;width:2px;background:linear-gradient(180deg,#9431ff,rgba(148,49,255,0.15));"></div><div style="position:relative;margin-bottom:36px;"><div style="position:absolute;left:-48px;top:0;width:40px;height:40px;border-radius:50%;background:#9431ff;display:flex;align-items:center;justify-content:center;font-family:Montserrat,sans-serif;font-size:16px;font-weight:700;color:#fff;">1</div><p style="font-family:Montserrat,sans-serif;font-size:20px;font-weight:600;color:#06054B;margin:0 0 12px;letter-spacing:-0.4px;padding-top:8px;">Cross-Vertical Event Audit</p><ul style="margin:0;padding:0 0 0 18px;font-family:Nunito Sans,sans-serif;font-size:16px;line-height:1.8;color:#06054B;"><li>Audited existing tracking across all 8 business lines</li><li>Identified overlaps, gaps, and naming inconsistencies</li><li>Mapped which events fed which analytics and CRM use cases</li></ul></div><div style="position:relative;"><div style="position:absolute;left:-48px;top:0;width:40px;height:40px;border-radius:50%;background:#9431ff;display:flex;align-items:center;justify-content:center;font-family:Montserrat,sans-serif;font-size:16px;font-weight:700;color:#fff;">2</div><p style="font-family:Montserrat,sans-serif;font-size:20px;font-weight:600;color:#06054B;margin:0 0 12px;letter-spacing:-0.4px;padding-top:8px;">Taxonomy Design and Implementation</p><ul style="margin:0;padding:0 0 0 18px;font-family:Nunito Sans,sans-serif;font-size:16px;line-height:1.8;color:#06054B;"><li>Defined 43 key events with standardized naming conventions</li><li>Specified trigger conditions and required properties per event</li><li>Designed for both analytics querying and CRM behavioral targeting</li></ul></div></div>
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<p style="font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#9431ff;margin:0 0 8px;letter-spacing:0.04em;">The Execution</p>
<h2 style="font-family:'Montserrat',sans-serif;font-size:40px;font-weight:700;color:#06054B;margin:0 0 32px;letter-spacing:-0.48px;line-height:46px;">What We Delivered</h2>
<div style="display:grid;grid-template-columns:1fr 1fr;gap:20px;"><div class="vg-exec-card" style="background:#fff;border-radius:12px;padding:28px;border:1px solid #e2e8f0;"><div style="width:36px;height:36px;border-radius:8px;background:rgba(148,49,255,0.08);display:flex;align-items:center;justify-content:center;margin-bottom:14px;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#9431ff" stroke-width="2"><polyline points="22 12 18 12 15 21 9 3 6 12 2 12"/></svg></div><p style="font-family:Montserrat,sans-serif;font-size:18px;font-weight:700;color:#06054B;margin:0 0 12px;">Taxonomy Design</p><ul style="margin:0;padding:0 0 0 18px;font-family:Nunito Sans,sans-serif;font-size:16px;line-height:1.8;color:#06054B;"><li>43 events across 8 verticals</li><li>Standardized naming conventions</li><li>Trigger conditions and properties defined</li></ul></div><div class="vg-exec-card" style="background:#fff;border-radius:12px;padding:28px;border:1px solid #e2e8f0;"><div style="width:36px;height:36px;border-radius:8px;background:rgba(148,49,255,0.08);display:flex;align-items:center;justify-content:center;margin-bottom:14px;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#9431ff" stroke-width="2"><path d="M12 20V10"/><path d="M18 20V4"/><path d="M6 20v-4"/></svg></div><p style="font-family:Montserrat,sans-serif;font-size:18px;font-weight:700;color:#06054B;margin:0 0 12px;">Implementation</p><ul style="margin:0;padding:0 0 0 18px;font-family:Nunito Sans,sans-serif;font-size:16px;line-height:1.8;color:#06054B;"><li>Connected to analytics stack</li><li>CRM behavioral targeting enabled</li><li>Cross-vertical analysis unlocked</li></ul></div></div>
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<p style="font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#c084fc;margin:0 0 8px;letter-spacing:0.04em;">The Impact</p>
<h2 style="font-family:'Montserrat',sans-serif;font-size:40px;font-weight:700;color:#fff;margin:0 0 40px;letter-spacing:-0.48px;line-height:46px;">Results That Moved the Needle</h2>
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<div style="font-family:'Montserrat',sans-serif;font-size:28px;font-weight:600;color:#fff;"><span class="vg-anim-num" data-value="43" data-decimals="0">0</span><span></span></div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:13px;color:#94a3b8;margin-top:4px;">Key Events Defined</div>
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<div style="font-family:'Nunito Sans',sans-serif;font-size:13px;color:#94a3b8;margin-top:4px;">Business Lines Covered</div>
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<div style="background:rgba(255,255,255,0.08);border:1px solid rgba(255,255,255,0.15);border-radius:12px;padding:24px;margin-top:8px;"><div style="display:flex;align-items:center;gap:16px;"><div style="flex-shrink:0;"><div style="font-family:Montserrat,sans-serif;font-size:40px;font-weight:600;color:#fff;line-height:1;">43</div><div style="font-family:Nunito Sans,sans-serif;font-size:12px;color:#fff;margin-top:4px;font-weight:600;">unified events</div></div><div style="width:1px;height:52px;background:rgba(255,255,255,0.2);"></div><p style="font-family:Nunito Sans,sans-serif;font-size:15px;line-height:1.6;color:#c8cdd3;margin:0;">For the first time, the analytics team could answer questions that spanned verticals: which users are active in ride-hailing AND food delivery? What behavior in one vertical predicts churn in another? The taxonomy turned 8 siloed data streams into one coherent picture.</p></div></div>
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<div class="vg-takeaway-grid" style="display:grid;grid-template-columns:1fr 480px;gap:56px;align-items:stretch;">
<!-- Left: Key Takeaway as visual insight tiles -->
<div style="display:flex;flex-direction:column;">
<p style="font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#9431ff;margin:0 0 8px;letter-spacing:0.04em;">Key Takeaway</p>
<h2 style="font-family:'Montserrat',sans-serif;font-size:32px;font-weight:700;color:#06054B;margin:0 0 28px;letter-spacing:-0.48px;line-height:38px;">What This Means for Your Business</h2>
<div class="vg-key-takeaway-content">
<div style="display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-bottom:24px;"><div style="background:#fff;border-radius:12px;padding:20px;border:1px solid #e2e8f0;"><div style="display:flex;align-items:center;gap:10px;margin-bottom:10px;"><div style="width:36px;height:36px;border-radius:8px;background:rgba(148,49,255,0.08);display:flex;align-items:center;justify-content:center;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#9431ff" stroke-width="2"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"/><polyline points="17 6 23 6 23 12"/></svg></div><p style="font-family:Montserrat,sans-serif;font-size:15px;font-weight:700;color:#06054B;margin:0;">Taxonomy Before Campaigns</p></div><p style="font-size:14px;line-height:1.6;margin:0;">You cannot run effective CRM or experimentation without consistent event data. The taxonomy is the invisible infrastructure that makes every downstream initiative work.</p></div><div style="background:#fff;border-radius:12px;padding:20px;border:1px solid #e2e8f0;"><div style="display:flex;align-items:center;gap:10px;margin-bottom:10px;"><div style="width:36px;height:36px;border-radius:8px;background:rgba(148,49,255,0.08);display:flex;align-items:center;justify-content:center;"><svg width="18" height="18" viewBox="0 0 24 24" fill="none" stroke="#9431ff" stroke-width="2"><polyline points="23 6 13.5 15.5 8.5 10.5 1 18"/><polyline points="17 6 23 6 23 12"/></svg></div><p style="font-family:Montserrat,sans-serif;font-size:15px;font-weight:700;color:#06054B;margin:0;">Cross-Vertical Is the Advantage</p></div><p style="font-size:14px;line-height:1.6;margin:0;">SuperApps win by moving users across verticals. But that advantage is invisible without cross-vertical event tracking. 43 events across 8 lines made the compounding visible.</p></div></div>
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<p style="font-family:'Nunito Sans',sans-serif;font-size:15px;line-height:1.7;color:#06054B;margin:0;">Every growth transformation starts with a conversation. Tell us about your business and we'll work with you to help unlock growth.</p>
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<svg width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="#9431ff" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg>
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<div style="font-family:'Montserrat',sans-serif;font-size:22px;font-weight:700;color:#fff;">40+</div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:11px;color:#94a3b8;margin-top:2px;">Clients</div>
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<div style="width:1px;height:32px;background:rgba(255,255,255,0.15);"></div>
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<div style="font-family:'Montserrat',sans-serif;font-size:22px;font-weight:700;color:#fff;">250+</div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:11px;color:#94a3b8;margin-top:2px;">Growth Projects</div>
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<div style="font-family:'Montserrat',sans-serif;font-size:22px;font-weight:700;color:#fff;">12</div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:11px;color:#94a3b8;margin-top:2px;">Countries</div>
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<div style="background:#fff;border-radius:0 0 16px 16px;padding:28px 28px 32px;border:1px solid #e2e8f0;border-top:none;box-shadow:0 8px 32px rgba(6,5,75,0.08);">
<h3 style="font-family:'Montserrat',sans-serif;font-size:20px;font-weight:700;color:#06054B;margin:0 0 20px;">Get a custom growth audit</h3>
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<label style="font-family:'Nunito Sans',sans-serif;font-size:13px;font-weight:600;color:#06054B;display:block;margin-bottom:5px;">Name *</label>
<input type="text" name="name" required onfocus="pushFormFocus('name')" style="width:100%;padding:10px 14px;border:1px solid #e2e8f0;border-radius:8px;font-family:'Nunito Sans',sans-serif;font-size:14px;color:#06054B;box-sizing:border-box;transition:border-color 0.2s;" onfocusin="this.style.borderColor='#9431ff'" onfocusout="this.style.borderColor='#e2e8f0'" />
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<div>
<label style="font-family:'Nunito Sans',sans-serif;font-size:13px;font-weight:600;color:#06054B;display:block;margin-bottom:5px;">Work Email *</label>
<input type="email" name="email" required onfocus="pushFormFocus('email')" style="width:100%;padding:10px 14px;border:1px solid #e2e8f0;border-radius:8px;font-family:'Nunito Sans',sans-serif;font-size:14px;color:#06054B;box-sizing:border-box;transition:border-color 0.2s;" onfocusin="this.style.borderColor='#9431ff'" onfocusout="this.style.borderColor='#e2e8f0'" />
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<label style="font-family:'Nunito Sans',sans-serif;font-size:13px;font-weight:600;color:#06054B;display:block;margin-bottom:5px;">Company *</label>
<input type="text" name="company" required onfocus="pushFormFocus('company')" style="width:100%;padding:10px 14px;border:1px solid #e2e8f0;border-radius:8px;font-family:'Nunito Sans',sans-serif;font-size:14px;color:#06054B;box-sizing:border-box;transition:border-color 0.2s;" onfocusin="this.style.borderColor='#9431ff'" onfocusout="this.style.borderColor='#e2e8f0'" />
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<div>
<label style="font-family:'Nunito Sans',sans-serif;font-size:13px;font-weight:600;color:#06054B;display:block;margin-bottom:5px;">3 core problems you'd want us to take a look at</label>
<textarea name="message" rows="3" onfocus="pushFormFocus('message')" style="width:100%;padding:10px 14px;border:1px solid #e2e8f0;border-radius:8px;font-family:'Nunito Sans',sans-serif;font-size:14px;color:#06054B;box-sizing:border-box;resize:vertical;transition:border-color 0.2s;" onfocusin="this.style.borderColor='#9431ff'" onfocusout="this.style.borderColor='#e2e8f0'"></textarea>
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</form>
</div>
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<div style="display:flex;align-items:center;justify-content:center;gap:16px;margin-top:16px;">
<div style="display:flex;align-items:center;gap:5px;">
<svg width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="#22c55e" stroke-width="2"><polyline points="20 6 9 17 4 12"/></svg>
<span style="font-family:'Nunito Sans',sans-serif;font-size:12px;color:#64748b;">No commitment</span>
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<span style="font-family:'Nunito Sans',sans-serif;font-size:12px;color:#64748b;">Response within 24hrs</span>
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<h3 style="font-family:'Montserrat',sans-serif;font-size:18px;font-weight:700;color:#06054B;margin:0 0 6px;">We've received your details</h3>
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<p style="font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#9431ff;margin:0 0 8px;letter-spacing:0.04em;">FAQ</p>
<h2 style="font-family:'Montserrat',sans-serif;font-size:32px;font-weight:700;color:#06054B;margin:0 0 32px;letter-spacing:-0.48px;line-height:38px;">Common Questions</h2>
<details style="border:1px solid #e2e8f0;border-radius:12px;padding:0;margin-bottom:12px;background:#fff;">
<summary style="padding:20px 24px;font-family:'Montserrat',sans-serif;font-size:16px;font-weight:600;color:#06054B;cursor:pointer;list-style:none;display:flex;justify-content:space-between;align-items:center;">
What is an events taxonomy?
<svg width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="#9431ff" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" style="flex-shrink:0;margin-left:16px;transition:transform 0.2s;"><polyline points="6 9 12 15 18 9"/></svg>
</summary>
<div style="padding:0 24px 20px;font-family:'Nunito Sans',sans-serif;font-size:15px;line-height:1.7;color:#06054B;">A standardized catalog of every user action worth tracking, with consistent naming, trigger conditions, required properties, and downstream use cases. It ensures every team and tool speaks the same data language.</div>
</details>
<details style="border:1px solid #e2e8f0;border-radius:12px;padding:0;margin-bottom:12px;background:#fff;">
<summary style="padding:20px 24px;font-family:'Montserrat',sans-serif;font-size:16px;font-weight:600;color:#06054B;cursor:pointer;list-style:none;display:flex;justify-content:space-between;align-items:center;">
Why 43 events across 8 lines instead of hundreds?
<svg width="20" height="20" viewBox="0 0 24 24" fill="none" stroke="#9431ff" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" style="flex-shrink:0;margin-left:16px;transition:transform 0.2s;"><polyline points="6 9 12 15 18 9"/></svg>
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<div style="padding:0 24px 20px;font-family:'Nunito Sans',sans-serif;font-size:15px;line-height:1.7;color:#06054B;">43 key events capture the actions that drive business decisions. Tracking everything creates noise. A focused taxonomy tracks the events that matter for analytics, CRM, and experimentation.</div>
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<p style="font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#9431ff;margin:0 0 8px;letter-spacing:0.04em;">More Work</p>
<h2 style="font-family:'Montserrat',sans-serif;font-size:32px;font-weight:700;color:#06054B;margin:0 0 32px;letter-spacing:-0.48px;line-height:38px;">Related Case Studies</h2>
<div class="vg-grid-3" style="display:grid;grid-template-columns:repeat(3,1fr);gap:24px;">
<a href="https://www.velocitygrowth.ae/case-studies/growth-engine-events-marketplace-uae" style="text-decoration:none;">
<div class="vg-card" style="background:#fff;border-radius:16px;padding:28px;border:1px solid #e5e7eb;">
<div style="display:flex;gap:8px;margin-bottom:12px;">
<span style="padding:4px 10px;border-radius:100px;font-family:'Nunito Sans',sans-serif;font-size:11px;font-weight:600;background:#f3e8ff;color:#7c3aed;">Transformation</span>
<span style="padding:4px 10px;border-radius:100px;font-family:'Nunito Sans',sans-serif;font-size:11px;font-weight:500;background:#f1f5f9;color:#64748b;">UAE</span>
</div>
<h3 style="font-family:'Montserrat',sans-serif;font-size:18px;font-weight:700;color:#06054B;margin:0 0 8px;line-height:1.3;">A Major Events & Experiences Marketplace, UAE</h3>
<div style="font-family:'Montserrat',sans-serif;font-size:24px;font-weight:800;color:#9431ff;margin:12px 0 4px;">256%</div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:13px;color:#64748b;">Increase in Qualified Leads</div>
<p style="font-family:'Nunito Sans',sans-serif;font-size:14px;color:#64748b;margin:12px 0 0;line-height:1.5;">Full-stack growth engine across 7 workstreams.</p>
</div>
</a>
<a href="https://www.velocitygrowth.ae/case-studies/crm-experimentation-superapp-uae" style="text-decoration:none;">
<div class="vg-card" style="background:#fff;border-radius:16px;padding:28px;border:1px solid #e5e7eb;">
<div style="display:flex;gap:8px;margin-bottom:12px;">
<span style="padding:4px 10px;border-radius:100px;font-family:'Nunito Sans',sans-serif;font-size:11px;font-weight:600;background:#f3e8ff;color:#7c3aed;">Deep Dive</span>
<span style="padding:4px 10px;border-radius:100px;font-family:'Nunito Sans',sans-serif;font-size:11px;font-weight:500;background:#f1f5f9;color:#64748b;">UAE</span>
</div>
<h3 style="font-family:'Montserrat',sans-serif;font-size:18px;font-weight:700;color:#06054B;margin:0 0 8px;line-height:1.3;">A Leading SuperApp, UAE</h3>
<div style="font-family:'Montserrat',sans-serif;font-size:24px;font-weight:800;color:#9431ff;margin:12px 0 4px;">265%</div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:13px;color:#64748b;">Uplift vs Control Group</div>
<p style="font-family:'Nunito Sans',sans-serif;font-size:14px;color:#64748b;margin:12px 0 0;line-height:1.5;">CRM + experimentation delivering 265% uplift.</p>
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</a>
<a href="https://www.velocitygrowth.ae/case-studies/analytics-seo-mass-transit-kenya" style="text-decoration:none;">
<div class="vg-card" style="background:#fff;border-radius:16px;padding:28px;border:1px solid #e5e7eb;">
<div style="display:flex;gap:8px;margin-bottom:12px;">
<span style="padding:4px 10px;border-radius:100px;font-family:'Nunito Sans',sans-serif;font-size:11px;font-weight:600;background:#f3e8ff;color:#7c3aed;">Deep Dive</span>
<span style="padding:4px 10px;border-radius:100px;font-family:'Nunito Sans',sans-serif;font-size:11px;font-weight:500;background:#f1f5f9;color:#64748b;">Kenya</span>
</div>
<h3 style="font-family:'Montserrat',sans-serif;font-size:18px;font-weight:700;color:#06054B;margin:0 0 8px;line-height:1.3;">A Series-B Mass Transit Operator, Kenya</h3>
<div style="font-family:'Montserrat',sans-serif;font-size:24px;font-weight:800;color:#9431ff;margin:12px 0 4px;">4%</div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:13px;color:#64748b;">ML Forecasting Delta</div>
<p style="font-family:'Nunito Sans',sans-serif;font-size:14px;color:#64748b;margin:12px 0 0;line-height:1.5;">ML forecasting, promo framework, SEO infrastructure.</p>
</div>
</a>
</div>
<div style="text-align:center;margin-top:40px;">
<a href="https://www.velocitygrowth.ae/case-studies" style="display:inline-flex;align-items:center;gap:8px;font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#9431ff;text-decoration:none;padding:12px 28px;border:2px solid #9431ff;border-radius:100px;transition:all 0.2s;" onmouseover="this.style.background='#9431ff';this.style.color='#fff'" onmouseout="this.style.background='transparent';this.style.color='#9431ff'">View All Case Studies <svg width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="5" y1="12" x2="19" y2="12"/><polyline points="12 5 19 12 12 19"/></svg></a>
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</section>
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PARAGRAPH (use in Challenge, Approach, Execution, Key Takeaway):
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BEFORE/AFTER COMPONENT:
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<div style="font-family:'Nunito Sans',sans-serif;font-size:14px;color:#64748b;">After</div>
<div style="font-family:'Montserrat',sans-serif;font-size:36px;font-weight:700;color:#9431ff;">VALUE</div>
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<div style="text-align:center;font-family:'Nunito Sans',sans-serif;font-size:16px;font-weight:600;color:#9431ff;">+XX% improvement</div>
RELATED CASE STUDY CARD (for Section 8):
<a href="https://www.velocitygrowth.ae/case-studies/SLUG" style="text-decoration:none;">
<div class="vg-card" style="background:#fff;border-radius:16px;padding:28px;border:1px solid #e5e7eb;">
<div style="display:flex;gap:8px;margin-bottom:12px;">
<span style="padding:4px 10px;border-radius:100px;font-family:'Nunito Sans',sans-serif;font-size:11px;font-weight:600;background:BADGE_BG;color:BADGE_TEXT;">BADGE</span>
<span style="padding:4px 10px;border-radius:100px;font-family:'Nunito Sans',sans-serif;font-size:11px;font-weight:500;background:#f1f5f9;color:#64748b;">GEO</span>
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<h3 style="font-family:'Montserrat',sans-serif;font-size:18px;font-weight:700;color:#06054B;margin:0 0 8px;line-height:1.3;">CLIENT DESCRIPTOR</h3>
<div style="font-family:'Montserrat',sans-serif;font-size:24px;font-weight:800;color:#9431ff;margin:12px 0 4px;">HERO METRIC</div>
<div style="font-family:'Nunito Sans',sans-serif;font-size:13px;color:#64748b;">METRIC LABEL</div>
<p style="font-family:'Nunito Sans',sans-serif;font-size:14px;color:#64748b;margin:12px 0 0;line-height:1.5;">SUMMARY</p>
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A Leading SuperApp, UAE
Designed an events taxonomy covering 43 key events across 8 business lines for a UAE SuperApp, creating the measurement foundation for cross-vertical analytics and CRM targeting.
A UAE SuperApp operating across 8 business lines had no unified events taxonomy. Each vertical tracked behavior differently, making cross-vertical analysis and CRM targeting impossible.
No Unified Tracking
8 business lines with inconsistent event definitions
Cross-vertical user behavior invisible
CRM could not target based on multi-vertical activity
No Measurement Foundation
Analytics team answering questions from fragmented data
No standardized event naming or properties
Attribution across verticals unreliable
How We Thought About It
Design a single events taxonomy that spans all 8 business lines with consistent naming, properties, and downstream use cases.
Cross-Vertical Event Audit
Audited existing tracking across all 8 business lines
Identified overlaps, gaps, and naming inconsistencies
Mapped which events fed which analytics and CRM use cases
Taxonomy Design and Implementation
Defined 43 key events with standardized naming conventions
Specified trigger conditions and required properties per event
Designed for both analytics querying and CRM behavioral targeting
What We Delivered
43 events across 8 verticals
Standardized naming conventions
Trigger conditions and properties defined
Connected to analytics stack
CRM behavioral targeting enabled
Cross-vertical analysis unlocked
Results That Moved the Needle
Key Events Defined
Business Lines Covered
For the first time, the analytics team could answer questions that spanned verticals: which users are active in ride-hailing AND food delivery? What behavior in one vertical predicts churn in another? The taxonomy turned 8 siloed data streams into one coherent picture.
What This Means for Your Business
Taxonomy Before Campaigns
You cannot run effective CRM or experimentation without consistent event data. The taxonomy is the invisible infrastructure that makes every downstream initiative work.
Cross-Vertical Is the Advantage
SuperApps win by moving users across verticals. But that advantage is invisible without cross-vertical event tracking. 43 events across 8 lines made the compounding visible.
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Common Questions
What is an events taxonomy?
A standardized catalog of every user action worth tracking, with consistent naming, trigger conditions, required properties, and downstream use cases. It ensures every team and tool speaks the same data language.
Why 43 events across 8 lines instead of hundreds?
43 key events capture the actions that drive business decisions. Tracking everything creates noise. A focused taxonomy tracks the events that matter for analytics, CRM, and experimentation.
