Our product and marketing don't talk

By
Mukund Kabra

If "Our product and marketing don't talk", it usually means your operating system for growth is missing a hard constraint or feedback loop. Define one source of truth, standardize definitions, and instrument the funnel so decisions are driven by comparable numbers.

Category:
Measurement
Reading time:
2
min read
Published on:
January 24, 2026

Our product and marketing don't talk

Problem

If your product and marketing don't talk, you lose the ability to make confident tradeoffs. Work expands to fill the week: urgent requests, stakeholder opinions, and random ideas that feel productive but do not move the core metric. The result is predictable: slow cycles, repeated mistakes, and a backlog that grows while the highest leverage problems stay untouched. Eventually teams stop experimenting because the overhead is high and the learning is low, so decisions revert to gut feel. By the time the problem is obvious, it has already taxed every team that depends on the signal.

Insight

When product and marketing operate separately, users experience confusion disguised as friction. It's not that the product is weak or the marketing is wrong-they're just telling different stories. Marketing optimizes for clicks and conversions, while product optimizes for usability and retention. Both are right in isolation, but together they create noise. The deeper issue is structural. Most organizations treat growth as a function of spend, not system design. Data, communication, and incentives are fragmented, so every team runs its own version of the truth. Product insights rarely inform messaging. Marketing feedback rarely shapes the roadmap. Without a shared understanding of value-why users choose, stay, and leave-growth becomes linear instead of exponential. Alignment isn't about meetings. It's about building a single source of truth that both sides can act on.

How Velocity Approaches It

We unify product and marketing under one growth architecture. Velocity maps the end-to-end user journey, from acquisition to retention, and identifies where message, experience, and metrics diverge. We integrate product analytics with marketing data so both teams see the same signals and act on the same insights. From there, we align incentives-creative strategy mirrors product value, and product development reflects user intent. The result is a growth engine that compounds rather than competes. If your teams are talking past each other, we'll help them build a shared language for growth.

Tags:  
Product Marketing Alignment; cross-functional Collaboration; Growth Alignment; Data Unification; Shared Kpis; Marketing Operations

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